Parent Complaint/Concern Form

COMMUNITY/PUBLIC COMPLAINTS POLICY

The Board of Trustees (the “Board”) of the Penn Hills Charter School of Entrepreneurship (“Charter School”) welcomes inquiries, suggestions and constructive criticism regarding the Charter School’s programs, personnel, operations and facilities. Any parent/guardian, student, resident or community group shall have the right to present a request, suggestion or complaint. The Board will be responsive to parents/guardians, students, residents or community groups by maintaining an open line of communication and responding promptly to any grievances.

PHCSE encourages students and parents to discuss their concerns and complaints through informal conferences with the appropriate teacher, principal, or other school staff. COMMUNITY/PUBLIC COMPLAINTS POLICY In order to better facilitate your concern or complaint in a thorough and timely manner, please see the information below.

Parent’s Name:

Student’s Name

Grade

Home Room

Today’s Date

Date of incident

Daytime phone number

E-mail:

Teacher’s Name (if applicable)

Please briefly describe your concern/need: (Please attach any additional documentation if necessary)

Attach File

Desired Outcome: (Please briefly describe the outcome or resolution you are seeking)

Prior communication-please check all that apply:

I have spoken with or had a conference with the appropriate teacher regarding thissituation. I have spoken with or had a conference with a Principal/Assistant Principal/Counselor regarding this situation. I have not yet spoken with any campus staff member regarding this incident.

I request the following:

a phone call from the teacher a conference with a teacher a phone call from a counselor a conference with a counselor

First Level Parent Concern Form
Second Level Parent Complaint Form
Third Level Parent Complaint Form
Fourth Level
Final Level

Should the matter not be resolved by the CEO or designee to the complainant’s satisfaction, or is beyond the CEO’s authority, and requires Board action, the CEO or designee shall provide the Board with a complete report.

After reviewing all information relative to the complaint, the Board shall provide the complainant with its written decision within fifteen (15) days of receipt of all such information.

Parent Complaint/Concern Form

Additional Info

Donation Request

Request for Proposals

Request for Use of School Facilities

Right to Know Request

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